1. Overview
We want you to be completely satisfied with your purchase. If you are not, you may return eligible items for a full refund, exchange, or store credit.
2. Return Window
You have [30] days from the date of purchase/delivery to initiate a return. Items received after this period will not be accepted.
3. Item Eligibility
To be eligible for a return, your item must meet the following criteria:
Unused and in the same condition that you received it.
In the original packaging.
Accompanied by a receipt or valid proof of purchase.
Note: Personalised goods, hygiene-sensitive products, and clearance items are final sale and non-returnable.
4. Return Shipping
Customers are responsible for paying for their own return shipping costs unless the item is deemed defective or incorrect. Shipping costs are non-refundable.
5. The Return Process
To initiate a return, please contact our team at info@tacticaltables.co.uk.
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
6. Refunds
If approved, your refund will be processed and applied to your original method of payment within 7 working days.